*** consumer alert ***

if you have a cell phone with Telus Mobility the you should be advised to go over your last few bills with a fine tooth combine … err I mean comb. I have SMS text messaging, and this month I got double charged (last month too). luckily I caught it before I paid. I called them up (several times since their IVR system kept dumping me) and when I eventually talked to someone she reversed the charges. she then put me on hold and called another department.

get this, they know they have a problem, but haven’t told their customers yet. also, “they are working on it”. they hope to have it fixed soon.

I really wonder how many people haven’t noticed this yet.