Didn’t happen. When I woke up I was feeling too sick to go to work let alone ride to work. Blech. I worked at home for a few hours though, fighting my internet connection the whole time (shaw has been flaky the past few days).
I rode 3 days of the 5. Not a great percentage considering I have been riding since March pretty much every day.
I am in the market for some new leg armour for mountain biking. I went to the Troy Lee Designs website saw they had some you could buy, so proceeded through the checkout. I gave my billing address, and the mailing address (both in Canada, and Canada was in a drop down), and submitted my order. I was thinking great, these should be here in a week or so, and I will be happy.
I got an email today that my order has been cancelled and that I was to contact some distributor in Canada and was provided with a 780 area code phone number. I was also directed to consult their “ordering policy regarding International Orders”.
I was getting steamed, so I went back to the main site, hunted around a bit, and eventually found what the customer service rep was referring to.
INTERNATIONAL ORDERS:
You can place an order with a Troy Lee Designs distributor in your country. To locate a distributor in your country, go to the www.troyleedesigns.com and click on the dealer link.
In a follow up email I was told
We refer you to a distributor in your area to save you a lot of money
in shipping charges.
This is complete bullshit.
First off, if I want to order from them and pay a little more for shipping, then why do they care? The armour was priced at $18 USD, and shipping was $6USD. Tack on some kind of brokerage fee for the border, and it is still cheaper than what I can buy locally.
Second, 780 is the Edmonton area. Not what I would call local. Why would I call some stranger and order something over the phone and give my credit card. That just screams for identity theft.
Third, why did their shopping cart checkout software let me complete the transaction if there was no way they were willing to honour it? They knew I wanted it shipped to Canada (I chose that from a drop down remember), and apparently they don’t want to ship to their Canadian customers, so why not put up a screen saying that, and provide a link to the policy on International Ordering?
If they can’t do this simple customer courtesy, then what will they do if I have a problem with a product? “Oh, you’re in Canada, we don’t want to deal with you.”
I’m pissed because I am missing out on a good deal for leg armour, and they wasted my time by using a crappy, misleading piece of checkout software. I really like my current set of TLD leg armour, but with service like this, why should I buy from them again?
Actually the reviews on Amazon are pretty damn funny if you have the time.
Didn’t happen today. I was awoken at 3 am by a crying baby and discovered a very scratchy throat. Sleeping in didn’t help at all. When I eventually did get up I felt gross, tired, was a bit stuffed up. These are all bad symptoms to have when riding.
I got dropped off at work by my awesome wife.
Nice ride in the morning. After work was a bit gross. The rain came out making roads slick and drivers hurried. Got home no problems though and even managed to not get wet. Enjoyed a fine home made pizza dinner. Yum.
I now have a block on the top right of muddylaces that shows latest content from gf-tech.com. This will not show up in the rss feed for this site (that is a drag). It will link to a story on muddylaces, with a link to the full article which will take you to gf-tech.com so you can leave comments there.
An example is here: http://www.muddylaces.ca/firefox_extension_dragdropupload
If you have any strong feelings about these changes, please let me know.
Gorgeous day for a ride. Warm, sunny, no wind. Perfect conditions for riding to work. No issues today, although some drivers continue to astound me.
I had one van start to pass me, only to slam on the brakes to make a turn. Why didn’t they just slow down a little before getting to me? They wouldn’t have to hit the brakes then. Wierdo.
Now, about the brakes? Are there any?
What happens when you make a pointer laugh? The pictures tell the story.
Actually this is just Yoshi yawning. I happened to catch him on camera doing this, and thought the shots looked kinda funny.
The 2006 Bike to Work Week is upon us. Today’s ride in was no problem at all. There didn’t really seem to be more bikes out than normal, but that didn’t surprise me. The ride home I did see lots of riders, and that was great, but they are scary to ride behind sometimes. The occasional rider really doesn’t know how to ride in traffic, and that can be dangerous.
Mix together inexperienced riders, unhappy traffic, and you get a dangerous situation.
Anyway, I hope the rest of the week is just as uneventful.